The development objectives of the Buenos Aires Metropolitan Area Urban Transformation Project for Argentina are to improve housing conditions and access to selected basic services and infrastructure in selected disadvantaged neighborhoods of the Buenos Aires Metropolitan Area (AMBA), and strengthen institutional capacity for urban management at the metropolitan level.
The development objectives of the Buenos Aires Metropolitan Area Urban Transformation Project for Argentina are to improve housing conditions and access to selected basic services and infrastructure in selected disadvantaged neighborhoods of the Buenos Aires Metropolitan Area (AMBA), and strengthen institutional capacity for urban management at the metropolitan level.
Prepolitan was required to implement a comprehensive solution for the administration with a 360° vision of all the processes related to the redevelopment of the Padre Carlos Mugica neighborhood through Salesforce, Service Cloud and TelecomPlay, Activity Plans and 1xx proprietary technology. Thus, a modular platform was created that allowed the construction of an architecture capable of supporting, based on a single profile, multiple dimensions of interactions.
Prepolitan was required to implement a comprehensive solution for the administration with a 360° vision of all the processes related to the redevelopment of the Padre Carlos Mugica neighborhood through Salesforce, Service Cloud and TelecomPlay, Activity Plans and 1xx proprietary technology. Thus, a modular platform was created that allowed the construction of an architecture capable of supporting, based on a single profile, multiple dimensions of interactions.
Our global team of tech strategists, enterprise architects and transformation experts help harness technology and innovation as a way to reinvent every business.
Our global team of tech strategists, enterprise architects and transformation experts help harness technology and innovation as a way to reinvent every business.
The World Bank is an organization committed to the economic and social development of countries worldwide. Through its programs and projects, it seeks to support investments that foster long-term growth, promoting the well-being of communities and meeting the needs of its citizens.
The organization works hand in hand with policy makers to develop stable, equitable and efficient economies, institutions and markets. Its approach is centered on sustainable development, understood as that which promotes economic growth, social inclusion and environmental protection.
The World Bank is an entity committed to promoting social welfare, poverty reduction and job creation. His work extends to different areas, such as education, health, infrastructure, the environment and risk management, among others.
The omnichannel customer service tool allows for efficient and effective management of all user interactions, providing a unified and centralized experience for the support team, including the Cedel. With this console, you can comprehensively monitor and supervise all interactions across different channels, thanks to our omnichannel support capabilities.
Additionally, you’ll be able to manage your support teams by channel and skills, utilizing our intelligent routing that assigns interactions based on availability and occupancy status. Our tool also features tag structures for differentiating cases by channel, enabling you to handle and classify complaints and inquiries from different neighbors or references related to the same topic efficiently.
Simplify and strengthen your customer service with our comprehensive solution and optimize your process of managing complaints and inquiries.
The omnichannel customer service tool allows for efficient and effective management of all user interactions, providing a unified and centralized experience for the support team, including the Cedel. With this console, you can comprehensively monitor and supervise all interactions across different channels, thanks to our omnichannel support capabilities.
Additionally, you’ll be able to manage your support teams by channel and skills, utilizing our intelligent routing that assigns interactions based on availability and occupancy status. Our tool also features tag structures for differentiating cases by channel, enabling you to handle and classify complaints and inquiries from different neighbors or references related to the same topic efficiently.
Simplify and strengthen your customer service with our comprehensive solution and optimize your process of managing complaints and inquiries.
Our communication tool offers a variety of features to optimize all marketing and communication strategies. With it, you can perform mass email deliveries, send push notifications via WhatsApp or SMS, and create dynamic capture forms and surveys.
You can also implement QR codes and carry out campaigns using NFC technology. Additionally, our tool provides you with the ability to set up auto-responses, manage blacklists, and automate your processes.
You’ll be able to manage response templates to streamline communication and maximize efficiency in your interactions. It allows for simplifying tasks and boosting strategies.
Our communication tool offers a variety of features to optimize all marketing and communication strategies. With it, you can perform mass email deliveries, send push notifications via WhatsApp or SMS, and create dynamic capture forms and surveys.
You can also implement QR codes and carry out campaigns using NFC technology. Additionally, our tool provides you with the ability to set up auto-responses, manage blacklists, and automate your processes.
You’ll be able to manage response templates to streamline communication and maximize efficiency in your interactions. It allows for simplifying tasks and boosting strategies.
Effective management of activity plans is crucial for the success of any project, and our tool provides a comprehensive solution for this purpose. With our project analysis and management tool, you can have complete control over each stage of the project, from design to implementation and monitoring.
Additionally, our process design hub allows you to create and visualize workflows intuitively. With the assigned case and task tracking tool, you can efficiently assign and track tasks, ensuring everything is in order.
Moreover, our dashboards and control panels provide you with a clear view of key indicators and enable you to generate management reports to assess project progress. Simplify your project management and maximize efficiency with our activity management tools.
Effective stage management is essential to ensure a smooth and efficient process in any project. Starting with territorial approach, the context is evaluated and specific needs are identified. Feasibility studies are then conducted to determine the viability of the project. Project formulation involves detailed planning and allocation of necessary resources.
The assessment of housing conditions and census enable the collection of accurate information about community needs. Subsequently, the collected data is processed and a comprehensive diagnosis is elaborated. Identification of suitable parcels and their acquisition are crucial steps in the process. Additionally, services such as electricity, sewage, stormwater drainage, and potable water are managed to ensure a habitable and sustainable environment.
In summary, stage management encompasses the initial analysis through to the implementation and maintenance of the necessary services for project development.
Effective stage management is essential to ensure a smooth and efficient process in any project. Starting with territorial approach, the context is evaluated and specific needs are identified. Feasibility studies are then conducted to determine the viability of the project. Project formulation involves detailed planning and allocation of necessary resources.
The assessment of housing conditions and census enable the collection of accurate information about community needs. Subsequently, the collected data is processed and a comprehensive diagnosis is elaborated. Identification of suitable parcels and their acquisition are crucial steps in the process. Additionally, services such as electricity, sewage, stormwater drainage, and potable water are managed to ensure a habitable and sustainable environment.
In summary, stage management encompasses the initial analysis through to the implementation and maintenance of the necessary services for project development.
Economía Popular plays a vital role in empowering individuals and communities through various initiatives. Our platform enables effective management and tracking of workshops, providing assistance and support both before and after the sessions. Attendance monitoring helps identify and address any issues related to absences, ensuring active participation.
Moreover, our system facilitates the formalization of these activities, helping individuals transition into formal employment or entrepreneurship. We also promote the generalization of job opportunities through the establishment of a job bank, connecting job seekers with potential employers.
Standardization of activities and the systematic recording of information contribute to the organization and efficient management of the programs. With our comprehensive solution, we aim to foster sustainable economic growth and social development within the realm of Economía Popular.
Economía Popular plays a vital role in empowering individuals and communities through various initiatives. Our platform enables effective management and tracking of workshops, providing assistance and support both before and after the sessions. Attendance monitoring helps identify and address any issues related to absences, ensuring active participation.
Moreover, our system facilitates the formalization of these activities, helping individuals transition into formal employment or entrepreneurship. We also promote the generalization of job opportunities through the establishment of a job bank, connecting job seekers with potential employers.
Standardization of activities and the systematic recording of information contribute to the organization and efficient management of the programs. With our comprehensive solution, we aim to foster sustainable economic growth and social development within the realm of Economía Popular.
The opening of streets is a crucial step in urban development and efficient navigation. Our process involves mapping all residential properties onto the street grid and assigning them unique street names and numbers. This information is then integrated into our CRM system, ensuring seamless management and accessibility.
Additionally, we update the street nomenclature and numbering at each point of information exchange to reflect the new layout accurately. By incorporating these changes, we enhance the clarity and consistency of address data, facilitating improved communication and navigation for residents and businesses alike.
The opening of streets is a crucial step in urban development and efficient navigation. Our process involves mapping all residential properties onto the street grid and assigning them unique street names and numbers. This information is then integrated into our CRM system, ensuring seamless management and accessibility.
Additionally, we update the street nomenclature and numbering at each point of information exchange to reflect the new layout accurately. By incorporating these changes, we enhance the clarity and consistency of address data, facilitating improved communication and navigation for residents and businesses alike.
Our platform enables effective decision-making by leveraging key performance indicators (KPIs). KPIs provide valuable insights and metrics that help organizations assess their performance and make informed decisions.
By analyzing and interpreting KPI data, businesses can identify trends, track progress towards goals, and uncover areas for improvement. Our platform offers a user-friendly interface to monitor and visualize KPIs, empowering decision-makers to take proactive actions based on accurate and up-to-date information.
With our robust KPI framework, organizations can optimize their decision-making processes, drive success, and achieve their strategic objectives.
Our platform enables effective decision-making by leveraging key performance indicators (KPIs). KPIs provide valuable insights and metrics that help organizations assess their performance and make informed decisions.
By analyzing and interpreting KPI data, businesses can identify trends, track progress towards goals, and uncover areas for improvement. Our platform offers a user-friendly interface to monitor and visualize KPIs, empowering decision-makers to take proactive actions based on accurate and up-to-date information.
With our robust KPI framework, organizations can optimize their decision-making processes, drive success, and achieve their strategic objectives.
The real-time analytical reports and dashboards we create are essential tools for the World Bank, allowing them to monitor the execution of their financial resources in detail and in real time. With constantly updated information, the organization can make adjustments and make informed decisions quickly, which is critical in a dynamic environment like the Padre Carlos Mugica neighborhood redevelopment project.
In addition, the reports and analytical dashboards offer a complete vision of the progress of the project and allow you to identify areas for improvement and opportunities for optimization, such as greater control and transparency in the management of your financial resources.
The real-time analytical reports and dashboards we create are essential tools for the World Bank, allowing them to monitor the execution of their financial resources in detail and in real time. With constantly updated information, the organization can make adjustments and make informed decisions quickly, which is critical in a dynamic environment like the Padre Carlos Mugica neighborhood redevelopment project.
In addition, the reports and analytical dashboards offer a complete vision of the progress of the project and allow you to identify areas for improvement and opportunities for optimization, such as greater control and transparency in the management of your financial resources.
The technology implemented by Prepolitan and adopted by the World Bank in the Padre Carlos Mugica neighborhood redevelopment project has proven to be a valuable and effective tool for the execution of projects with a strong social and economic commitment in Latin America and around the world.
This technology has allowed the organization to monitor project execution in real time, make informed decisions, and have a complete view of project progress.
The successful implementation of Prepolitan’s technology in this project demonstrates that the combination of technological innovation and social commitment can have a significant impact in improving the living conditions of communities and in the economic development of the region.
The technology implemented by Prepolitan and adopted by the World Bank in the Padre Carlos Mugica neighborhood redevelopment project has proven to be a valuable and effective tool for the execution of projects with a strong social and economic commitment in Latin America and around the world.
This technology has allowed the organization to monitor project execution in real time, make informed decisions, and have a complete view of project progress.
The successful implementation of Prepolitan’s technology in this project demonstrates that the combination of technological innovation and social commitment can have a significant impact in improving the living conditions of communities and in the economic development of the region.
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