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GlobalMed Unique profile per patient

The implementation of Prepolitan technology was key to improving patient care and managing healthcare resources.​

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Success Stories

GlobalMed
Unique profile per patient

The implementation of Prepolitan technology was key to improving patient care and managing healthcare resources.

About GlobalMed

GlobalMed is a leading telemedicine technology company, with a global presence in 62 countries and more than 20 million teleconsultations performed. In addition, it is the largest provider to the United States government with more than 14,500 telemedicine stations.

The company is dedicated to integrating virtual health technology and advanced wellness applications into ongoing patient care. Its commitment to excellence is reflected in its constant search to exceed standards and maintain its leadership in the market. GlobalMed is able to anticipate, create and capitalize on opportunities to generate growth, always considering the needs of all resources to rapidly develop professional solutions.

Collaboration and teamwork are core values at GlobalMed, and it strives to establish and maintain warm, reciprocal relationships. The company has a solid and constant commitment to comply with its obligations in the different interactions it maintains with all members of the health sector. With all this, GlobalMed is positioned as a leading company committed to innovation, quality and service.

About GlobalMed

GlobalMed is a leading telemedicine technology company, with a global presence in 62 countries and more than 20 million teleconsultations performed. In addition, it is the largest provider to the United States government with more than 14,500 telemedicine stations.

The company is dedicated to integrating virtual health technology and advanced wellness applications into ongoing patient care. Its commitment to excellence is reflected in its constant search to exceed standards and maintain its leadership in the market. GlobalMed is able to anticipate, create and capitalize on opportunities to generate growth, always considering the needs of all resources to rapidly develop professional solutions.

Collaboration and teamwork are core values at GlobalMed, and it strives to establish and maintain warm, reciprocal relationships. The company has a solid and constant commitment to comply with its obligations in the different interactions it maintains with all members of the health sector. With all this, GlobalMed is positioned as a leading company committed to innovation, quality and service.

"Today’s rapid acceleration to digital presents us with a breakthrough opportunity to create a more sustainable future."

"Today’s rapid acceleration to digital presents us with a breakthrough opportunity to create a more sustainable future."

Know the mission of GlobalMed

Strategically market, manage and distribute products responsibly, providing personalized and professional service to its customers, assuming a commitment to the community.

The firm’s commitment consists of being a strategic partner of all participants in the health sector, adding Value to each of the products, processes and resources that interact in it and in the company’s daily activities.

Know the mission of GlobalMed

Strategically market, manage and distribute products responsibly, providing personalized and professional service to its customers, assuming a commitment to the community.

The firm’s commitment consists of being a strategic partner of all participants in the health sector, adding Value to each of the products, processes and resources that interact in it and in the company’s daily activities.

Our Challenge

Have the ability to collect large databases during virtual consultations that are accessible, actionable, usable, and shareable across systems.
Provide clinical data integration, including data capture and sharing capabilities for evidence-based clinical decision making.

Learn about medical care 360º

Provide access to the patient’s health information from face-to-face meetings with the patient, you must also provide the same access to data for virtual visits. Focus the solution on a 360º medical care model based on data and centered on the patient.

Effective integration of multiple data sources to assess patient outcomes, measure performance improvements, and correlate cost control measures. clinical data integration to simplify virtual care workflows and collection of patient information for future use.

Integration of medical devices for automated data collection: Telehealth clinical exam workflows to streamline data entry, medical assessment, and review. Data integration APIs and microservices to access and share data across a multitude of data systems and between different EHRs.

Learn about medical care 360º

Provide access to the patient’s health information from face-to-face meetings with the patient, you must also provide the same access to data for virtual visits. Focus the solution on a 360º medical care model based on data and centered on the patient.

Effective integration of multiple data sources to assess patient outcomes, measure performance improvements, and correlate cost control measures. clinical data integration to simplify virtual care workflows and collection of patient information for future use.

Integration of medical devices for automated data collection
Telehealth clinical exam workflows to streamline data entry, medical assessment, and review. Data integration APIs and microservices to access and share data across a multitude of data systems and between different EHRs.

How we help​

For the implementation of Prepolitan in the GlobalMed System, Salesforce, Health Cloud, Mulesfosf and Tableau were used and a TelecomPlay module of their own development was incorporated. The solution was based on integrating the different GlobalMed developments through:

Data Model Technology

The core of the solution consisted of creating a data model that integrates attributes from GlobalMed patients.An initial data model is defined to which each data source will contribute its own attributes and relationships.

The platform on which this data model is implemented has extensive facilities for its progressive evolution, allowing the model to be adjusted at all times during each stage of the project, with the possibility of gradually and modularly incorporating new data sources that are agreed upon. A template of such initial structure will be defined on which GlobalMed will be able to consolidate and dump the information from said data sources.

Data Model Technology

The core of the solution consisted of creating a data model that integrates attributes from GlobalMed patients.An initial data model is defined to which each data source will contribute its own attributes and relationships.

The platform on which this data model is implemented has extensive facilities for its progressive evolution, allowing the model to be adjusted at all times during each stage of the project, with the possibility of gradually and modularly incorporating new data sources that are agreed upon. A template of such initial structure will be defined on which GlobalMed will be able to consolidate and dump the information from said data sources.

Communication Service

TelecomPlay, among its service channels, offers the possibility of configuring a personalized automated attention, based on attributes and particularities of the client, once this has been identified by the system. It allows the execution of multichannel communication and dissemination campaigns, either by outgoing IVR calls, SMS or Email.

All of them with their corresponding delivery response analytics, bounce management with channel field rotation, over-impact prevention logic and unsubscriptions. Generation of dynamic QR codes. Availability of products on screen under network connection.

Communication Service

TelecomPlay, among its service channels, offers the possibility of configuring a personalized automated attention, based on attributes and particularities of the client, once this has been identified by the system. It allows the execution of multichannel communication and dissemination campaigns, either by outgoing IVR calls, SMS or Email.

All of them with their corresponding delivery response analytics, bounce management with channel field rotation, over-impact prevention logic and unsubscriptions. Generation of dynamic QR codes. Availability of products on screen under network connection.

Security of the information

We need to quickly implement all profiles, roles and record sharing rules, ensuring granular control for user access at the record, object and attribute level.

This process further requires us to verify the access groups established on the basis of roles and attributes.

Finally, profiles can be connected from remote locations with the Salesforce Application Launcher in order to assign specific functionality by a profile based on individual users’ roles.

Security of the information

We need to quickly implement all profiles, roles and record sharing rules, ensuring granular control for user access at the record, object and attribute level.

This process further requires us to verify the access groups established on the basis of roles and attributes.

Finally, profiles can be connected from remote locations with the Salesforce Application Launcher in order to assign specific functionality by a profile based on individual users’ roles.

The Result

The integration of Prepolitan to GlobalMed allowed the health company to know its direct or indirect patients better than anyone else and to be able to use that knowledge to make micro-segmented predictions, both for its own content and for third parties.

Conclusion

The implementation of Prepolitan technology has proven to be a valuable tool in improving patient care and managing healthcare resources. With the integration of data capture tools, providers can make more complete and accurate patient encounters, leading to evidence-based treatment and better patient outcomes.


In addition, providers can manage capacity, reduce costs and expand patient care more efficiently and responsibly thanks to the technology platform. This focus on technology as the primary tool to achieve these goals has proven to be effective and is a strategy that should be considered by other healthcare projects. In short, Prepolitan has proven to be an innovative and effective solution to improve healthcare in our community.

Conclusion

The implementation of Prepolitan technology has proven to be a valuable tool in improving patient care and managing healthcare resources. With the integration of data capture tools, providers can make more complete and accurate patient encounters, leading to evidence-based treatment and better patient outcomes.


In addition, providers can manage capacity, reduce costs and expand patient care more efficiently and responsibly thanks to the technology platform. This focus on technology as the primary tool to achieve these goals has proven to be effective and is a strategy that should be considered by other healthcare projects. In short, Prepolitan has proven to be an innovative and effective solution to improve healthcare in our community.

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