To carry out the challenge posed, Salesforce Service Cloud was implemented, together with the Prepolitan, TelecomPlay and ActivityPlans platforms and a solution was created that allows the necessary approach for 360 monitoring and traceability through the implementation of a single profile of soccer players of each of them.
A strategic communication plan was designed via mail, QR, NFC, SMS and IVR so that athletes can be informed and through the ActivityPlans module a module was set up to convene activities: forums, talks and congresses.
These actions can be measured from start to finish in your call, obtain reports on the results of concurrent and their evolution and carry out calls and activities to involve other actors.
The platform has an athlete administration manager, where registrations, withdrawals and modifications of them are kept, as well as their medical history and associated data to monitor the contact permanently.
To carry out the challenge posed, Salesforce Service Cloud was implemented, together with the Prepolitan, TelecomPlay and ActivityPlans platforms and a solution was created that allows the necessary approach for 360 monitoring and traceability through the implementation of a single profile of soccer players. of each of them.
A strategic communication plan was designed via mail, QR, NFC, SMS and IVR so that athletes can be informed and through the ActivityPlans module a module was set up to convene activities: forums, talks and congresses.
These actions can be measures from start to finish in your call, obtain reports on the results of concurrent and their evolution and carry out calls and activities to involve other actors.
The platform has an athlete administration manager, where registrations, withdrawals and modifications of them are kept, as well as their medical history and associated data to monitor the contact permanently.
The engineering and solutions applied by the Prepolitan architecture team today allow AFA’s Development Management, a 360° management of its athletes, a fluid communication with these and different actors with whom they interact.
The unique profile was consolidated that allows AFA to get to know its athletes better and to have a high level of segmentation in its communication and optimize its communication channels with the ability to continue increasing them.
Most importantly, today AFA can attract more young athletes through its Visoria program and have constant monitoring of each stage of their evolution inside and outside the institution.
The engineering and solutions applied by the Prepolitan architecture team today allow AFA’s Development Management, a 360° management of its athletes, a fluid communication with these and different actors with whom they interact.
The uniqueprofile was consolidated that allows AFA to get to know its athletes better and to have a high level of segmentation in its communication and optimize its communication channels with the ability to continue increasing them.
Most importantly, today AFA can attract more young athletes through its Visoria program and have constant monitoring of each stage of their evolution inside and outside the institution.
Prepolitan’s involvement in this project was truly satisfying and challenging. From the beginning, our team has strived to achieve goals and exceed expectations. The dedication and hard work of the Prepolitan team were key to the success of this project.
We are proud to have been part of this initiative and to have contributed our experience and knowledge in technology to achieve the desired results. We hope this collaboration has been just the beginning of a long-lasting relationship with this important organization.
We are convinced that our technology and experience can help many organizations overcome their challenges and achieve their goals. We are pleased to have worked with AFA on this project and we hope to continue collaborating on future initiatives that promote growth and evolution in the organization and in society in general.
Prepolitan’s involvement in this project was truly satisfying and challenging. From the beginning, our team has strived to achieve goals and exceed expectations. The dedication and hard work of the Prepolitan team were key to the success of this project.
We are proud to have been part of this initiative and to have contributed our experience and knowledge in technology to achieve the desired results. We hope this collaboration has been just the beginning of a long-lasting relationship with this important organization.
We are convinced that our technology and experience can help many organizations overcome their challenges and achieve their goals. We are pleased to have worked with AFA on this project and we hope to continue collaborating on future initiatives that promote growth and evolution in the organization and in society in general.
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